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Observability for LLM Applications: Metrics That Matter

Key metrics, dashboards and alerts to monitor LLM apps in production and ensure reliability.

HR
Harish R.
AI Engineer, Botmartz · April 30, 2024 · 8 min read
Read Time
8 min
Failure Modes
5
Code Snippets
3
Runnable Notebook
1
Botmartz AI Insight
Evaluating Retrieval, Chunking, and Generation in Production
# Observability for LLM Applications: Metrics That Matter Deploying LLMs to production is only the beginning. Keeping them running reliably, accurately, and cost-effectively requires comprehensive observability. ## Key Metrics to Monitor 1. **Latency**: Time to first token (TTFT) and total response latency. 2. **Tokens**: Input vs output token counts to monitor cost and usage patterns. 3. **Accuracy / Hallucination Rate**: Groundedness and relevance scores using LLM-as-a-judge. 4. **Error Rates**: Rate-limit exceptions, timeouts, and guardrail blocks.

Closing Takeaways

Measure retrieval precision and recall in isolation before touching the model.
Chunk along document structure, not arbitrary character counts.
Combine vector and keyword search — hybrid retrieval beats either alone.
Treat evaluation as continuous infrastructure, not a launch-week report.
Try It Yourself
A runnable Google Colab notebook with the eval harness and hybrid search code from this post.
#Enterprise RAG#Evaluation#Production AI#LangChain
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HR
Harish R.
AI Engineer at Botmartz, building enterprise RAG and agent systems in production. Contributing to open-source libraries.

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